Privacy Policy
1. Introduction
We take the protection of your personal data very seriously. This Privacy Policy informs you about how we collect, process, and protect your personal information when you visit our website or make a purchase.
By using our website, you consent to the data collection and use described in this policy.
2. Information We Collect
We collect various types of information to provide and improve our service:
- Personal Data: When you place an order, we collect information such as your name, email address, shipping address, and payment information.
- Automatically Collected Data: When you visit our website, we automatically collect certain information about your device, such as your IP address, browser type, pages visited, and time spent on site.
- Cookies: We use cookies and similar tracking technologies to track activity on our website and store certain information.
3. How We Use Your Data
The data we collect is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders or inquiries.
- To improve our website and customer service.
- To provide personalized offers and marketing communications (where you have consented).
- To detect, prevent, and address technical issues or fraud.
4. Sharing of Data
We do not sell or rent your personal data to third parties. We share it only in the following circumstances:
- With trusted service providers (e.g., payment processors, shipping carriers) who assist us in operating our website and conducting business.
- When required by law, or to protect our rights, property, or safety.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data (subject to certain legal conditions).
- Opt out of the processing of your data for marketing purposes.
Please contact our customer service at info@melloa.shop to exercise your rights.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the date of the last update.